At Phoenix WS, we are committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to our own digital footprint.
1. Our Standard
We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 level AA. These guidelines explain how to make web content more accessible for people with a wide range of disabilities, including visual, auditory, physical, speech, cognitive, language, learning, and neurological disabilities.
2. Measures to Support Accessibility
Phoenix WS takes the following measures to ensure accessibility:
- Integrating accessibility into our procurement practices and internal design workflows.
- Conducting regular accessibility audits on our own site and those of our clients.
- Ensuring our hosting infrastructure supports the performance needs of assistive technologies.
3. Current Status
We are working hard to achieve our goal of Level AA accessibility, but we realize there are some areas that still need improvement. We are currently:
- Reviewing color contrast ratios across all brand assets.
- Ensuring all non-text content (images) has descriptive Alt Text.
- Improving keyboard-only navigation for all interactive elements.
4. Technical Specifications
Accessibility of the Phoenix WS website relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:
- HTML
- WAI-ARIA
- CSS
- JavaScript
5. Feedback & Contact Information
We welcome your feedback on the accessibility of the Phoenix WS website. Please let us know if you encounter accessibility barriers:
- Email: hello@phoenixws.co.uk
- Response Time: We try to respond to feedback within [e.g., 2 business days].
6. Formal Complaints
If you are not happy with how we respond to your feedback, you may reach out to the Equality Advisory and Support Service (EASS) in the UK for further guidance.